Modern Remedies Pharmacy LLC
Website: modernremediespharmacy.com
Effective Date: September 7, 2026
Last Updated: September 7, 2026

Modern Remedies Pharmacy LLC (“Modern Remedies Pharmacy,” “we,” “us,” or “our”) is committed to protecting the privacy, security, and confidentiality of information entrusted to us by our patients, customers, website visitors, prescribers, and other individuals who interact with our pharmacy.

This Privacy Policy and Notice of Privacy Practices explains how we collect, use, disclose, maintain, and protect personal information and protected health information (“PHI”), as well as the rights available to individuals under applicable federal and New York State law.

This notice applies to information collected through modernremediespharmacy.com, through our pharmacy operations, by telephone, electronically, in person, and through other methods by which we provide pharmacy-related services.

If you have questions about this notice or our privacy practices, please contact us using the information provided at the end of this notice.

1. OUR COMMITMENT TO PRIVACY

We understand that information concerning your health, prescriptions, medications, medical conditions, and treatment is highly sensitive.

Modern Remedies Pharmacy is committed to:

• Protecting the confidentiality and security of patient information.
• Using and disclosing protected health information only as permitted or required by applicable law.
• Limiting access to patient information to authorized personnel who have a legitimate business or healthcare need to access it.
• Using reasonable administrative, technical, and physical safeguards to protect information.
• Complying with applicable federal and New York State privacy and pharmacy laws.
• Maintaining appropriate policies and procedures governing the use and disclosure of patient information.
• Requiring appropriate protections from vendors and service providers that handle protected information on our behalf, when required by law

2. INFORMATION WE COLLECT

Depending on how you interact with Modern Remedies Pharmacy, we may collect information including:

Information you provide directly

This may include:

• Name
• Date of birth
• Mailing and shipping address
• Telephone number
• Email address
• Prescription information
• Medication information
• Medical information necessary to provide pharmacy services
• Insurance information
• Prescriber information
• Pharmacy benefit information
• Payment and billing information
• Information provided during patient intake or registration
• Communications you have with our pharmacy
• Information necessary to verify your identity
• Information necessary to process, dispense, ship, or deliver prescriptions

Information collected through our website

When you use our website, we may collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Date and time of visits
• Referring website
• Website activity and interaction information

We may use cookies and similar technologies to operate, secure, maintain, and improve our website.

We will not use website tracking technologies in a manner that knowingly violates HIPAA or applicable privacy laws.

3. PROTECTED HEALTH INFORMATION

Protected Health Information (“PHI”) generally means individually identifiable health information that is protected under HIPAA.

Examples may include information concerning:

• Your prescriptions
• Medications
• Medical conditions
• Treatment
• Healthcare providers
• Insurance or payment information
• Information concerning your healthcare services

When Modern Remedies Pharmacy is acting as a HIPAA covered entity, we will use and disclose PHI in accordance with HIPAA, applicable federal law, and applicable New York State law.

Where New York law provides greater privacy protection than federal law, we will comply with the applicable more protective requirement.

4.HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

We may use or disclose your PHI without your separate written authorization when permitted or required by applicable law.

Examples include the following:

Treatment

We may use or disclose information to provide, coordinate, or facilitate healthcare treatment. For example, we may communicate with:

• Your prescribing practitioner
• Other healthcare professionals involved in your care
• Other pharmacies
• Healthcare facilities
• Other healthcare providers

when permitted by law and necessary to facilitate your treatment.

Payment

We may use or disclose information to obtain payment for prescriptions or healthcare services. This may include disclosures to:

• Insurance companies
• Pharmacy benefit managers
• Health plans
• Payment processors
• Other entities involved in processing payment

Healthcare Operations

We may use and disclose information as necessary for healthcare operations, including activities such as:

• Quality assessment
• Pharmacy operations
• Patient safety activities
• Auditing
• Compliance activities
• Credentialing
• Training
• Business administration
• Fraud and abuse prevention
• Regulatory compliance

Prescription Processing and Fulfillment

We may use and disclose information as necessary to:

• Receive prescriptions
• Process prescriptions
• Dispense medications
• Verify prescriptions
• Communicate with prescribers
• Process insurance claims
• Arrange shipping or delivery
• Provide prescription-related customer service
• Contact patients regarding prescriptions or pharmacy services

Required by Law

We may disclose PHI when required to do so by federal, state, or local law.

Public Health

We may disclose information for permitted public health activities, including reporting information as required or authorized by law.

Regulatory and Government Authorities

We may disclose information to governmental agencies and regulatory authorities when permitted or required by law, including agencies responsible for regulating pharmacies, controlled substances, healthcare providers, and public health.

Legal Proceedings

We may disclose PHI when permitted or required in connection with court proceedings, subpoenas, warrants, or other lawful processes.

Law Enforcement

We may disclose information to law enforcement when permitted or required by applicable law.

Health Oversight

We may disclose information to appropriate governmental authorities for health oversight activities authorized by law.

Serious Threats to Health or Safety

We may disclose information when necessary to prevent or lessen a serious and imminent threat to the health or safety of a person or the public, when permitted by law.

5. USES REQUIRING YOUR AUTHORIZATION

 

Certain uses and disclosures of PHI require your written authorization under HIPAA or other applicable law.

These may include, depending on the circumstances:

• Certain uses or disclosures for marketing
• Sale of PHI
• Certain other uses or disclosures that are not otherwise permitted by law

If an authorization is required, we will obtain the appropriate authorization before making the applicable use or disclosure.

You may revoke an authorization in writing at any time to the extent permitted by law. Revocation will not affect actions already taken in reliance on the authorization.

6. WE DO NOT SELL YOUR PROTECTED HEALTH INFORMATION

Modern Remedies Pharmacy does not sell patients’ protected health information.

We do not use or disclose PHI for purposes that are prohibited by HIPAA or applicable law.

We will not use PHI for marketing purposes when an authorization is required unless the appropriate authorization has been obtained.

7. YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION

Depending on applicable law, you have rights concerning your PHI.

Right to Inspect and Obtain Copies

You generally have the right to inspect and obtain a copy of your PHI maintained by Modern Remedies Pharmacy, subject to applicable legal limitations.

You may request your information in electronic or paper form, as applicable.

Right to Request an Amendment

You may request that we amend PHI that you believe is incorrect or incomplete.

We may deny an amendment request when permitted by law, but we will provide you with an explanation when required.

Right to Request Restrictions

You may request restrictions on how we use or disclose your PHI.

We are not required to agree to every restriction request.

However, when applicable law requires us to honor a restriction, we will comply with that requirement.

Right to Request Confidential Communications

You may request that we communicate with you about your healthcare in a particular way or at a particular location.

For example, you may request that we contact you:

• By telephone rather than email
• At a particular telephone number
• At an alternative mailing address

We will consider reasonable requests as required by applicable law.

Right to an Accounting of Certain Disclosures

You may request an accounting of certain disclosures of your PHI made by us, subject to the limitations and exceptions provided by law.

Right to a Paper Copy

You may request a paper copy of this Notice of Privacy Practices even if you have agreed to receive it electronically.

Right to File a Complaint

You have the right to complain if you believe your privacy rights have been violated. You may submit a complaint to Modern Remedies Pharmacy without fear of retaliation. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. Modern Remedies Pharmacy will not retaliate against you for filing a privacy complaint.

8. NEW YORK PRIVACY PROTECTIONS

Modern Remedies Pharmacy is located in New York and provides pharmacy services to New York residents.

We comply with applicable New York State laws and regulations governing pharmacy operations, prescription records, patient information, and confidentiality.

New York law may impose privacy and confidentiality requirements that are more protective than federal requirements in certain circumstances. Where applicable, we will comply with the more protective requirement.

Pharmacy and prescription records are maintained and retained in accordance with applicable federal and New York State requirements.

9. REPRODUCTIVE HEALTH AND OTHER PROTECTED HEALTH INFORMATION

Certain health information may receive additional protection under federal or New York State law.

Where applicable, Modern Remedies Pharmacy will comply with laws governing the confidentiality and protection of reproductive healthcare information and other specially protected health information.

We will not disclose protected information when disclosure is prohibited by applicable law.

10. MINIMUM NECESSARY INFORMATION

When HIPAA’s minimum-necessary standard applies, Modern Remedies Pharmacy will make reasonable efforts to limit uses, disclosures, and requests for PHI to the minimum information necessary to accomplish the intended purpose, except where the law provides an exception.

Access to PHI within our organization is limited based on job responsibilities and legitimate business or healthcare needs.

11. INFORMATION SECURITY

Modern Remedies Pharmacy uses reasonable administrative, technical, and physical safeguards designed to protect personal information and PHI from unauthorized access, use, disclosure, alteration, or destruction.

These safeguards may include:

• Access controls
• User authentication
• Password protections
• Role-based access
• Encryption where appropriate
• Secure electronic transmission
• SSL/TLS technology
• System monitoring
• Employee training
• Physical security controls
• Vendor security requirements
• Information-security policies and procedures

Information submitted through our website or transmitted electronically may be protected using industry standard encryption technologies, including SSL/TLS where appropriate.

No method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

12. THIRD-PARTY SERVICE PROVIDERS

Modern Remedies Pharmacy may use third-party companies to provide services such as:

• Website hosting
• Technology services
• Pharmacy management
• Prescription processing
• Payment processing
• Shipping and delivery
• Customer support
• Electronic communications
• Security
• Data storage
• Analytics
• IT support

Where a service provider receives PHI on our behalf and HIPAA requires a business associate agreement, we will require an appropriate agreement and applicable safeguards.

Third-party companies may have their own privacy policies governing information they collect directly.

13. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies, pixels, tags, analytics tools, or similar technologies.

These technologies may be used to:

• Keep the website functioning
• Maintain security
• Remember preferences
• Understand website usage
• Improve website performance
• Detect fraudulent or malicious activity

We will configure website tracking and analytics technologies in a manner consistent with applicable privacy requirements.

We will not knowingly configure tracking technologies to disclose PHI in a manner that violates HIPAA or applicable law.

14. MARKETING COMMUNICATIONS

We may communicate with you regarding your prescriptions, refills, medication-related matters, pharmacy services, account information, and other communications permitted by law.

Where applicable law requires authorization for marketing communications involving PHI, we will obtain the required authorization.

You may opt out of certain non-essential marketing communications by following the unsubscribe instructions contained in those communications or by contacting us.

Opting out of marketing communications will not affect your ability to receive pharmacy services or legally required communications.

15. TEXT MESSAGES AND EMAIL

If you provide a telephone number or email address, we may use that information to communicate with you regarding your prescriptions, pharmacy services, account, orders, refills, billing, delivery, or other healthcare-related matters as permitted by law.

Depending on the communication method and circumstances, electronic communications may involve privacy or security risks.

You may request confidential communications as described in this notice.

Marketing text messages and emails will be handled in accordance with applicable law, including applicable consent and opt-out requirements.

16. PAYMENT INFORMATION

When you make a payment through our website or other payment systems, payment information may be processed by third-party payment processors.

Modern Remedies Pharmacy does not intentionally retain complete payment-card information when such information is processed by a third-party payment processor, except as permitted or required for legitimate business, legal, accounting, or regulatory purposes.

Payment information will be handled in accordance with applicable security and payment-card requirements.

17. DATA RETENTION

We retain information for periods necessary to:

• Provide pharmacy and healthcare services
• Comply with applicable federal and New York State laws
• Meet pharmacy recordkeeping requirements
• Process transactions
• Resolve disputes
• Prevent fraud
• Maintain business records
• Meet regulatory obligations

Certain pharmacy and prescription records may be required to be maintained for specific periods under applicable law.

We may retain information longer when necessary to comply with legal, regulatory, audit, insurance, or other legitimate obligations.

18. DATA BREACHES

If we determine that a breach or unauthorized access to protected information has occurred, we will provide notifications as required by applicable federal and New York State law.

Notifications may be provided to affected individuals, governmental authorities, and other parties when required by law.

19. CHILDREN’S PRIVACY

Our services are intended to be used in accordance with applicable healthcare and pharmacy laws.

We do not knowingly use the website to collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that information concerning a minor has been collected improperly, they may contact us using the information below.

20. LINKS TO OTHER WEBSITES

Our website may contain links to third-party websites.

Modern Remedies Pharmacy is not responsible for the privacy, security, or content practices of third-party websites.

We encourage users to review the privacy policies of any third-party website they visit.

21. CHANGES TO THIS NOTICE

We reserve the right to change this Privacy Policy and Notice of Privacy Practices. Any material changes will be reflected in an updated version of this notice.

The updated notice will be made available on our website as required by applicable law.

The effective date shown at the beginning of this notice indicates the date on which the current version became effective.

22. HIPAA NOTICE OF PRIVACY PRACTICES

Effective Date: September 7, 2026

This Notice describes how medical information about you may be used and disclosed and how you can obtain access to that information.

Modern Remedies Pharmacy is required by law to maintain the privacy of protected health information, provide individuals with notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.

For a more detailed explanation of your HIPAA rights, please contact our Privacy Officer using the contact information below.

23. QUESTIONS OR PRIVACY REQUESTS

If you have questions about this Privacy Policy, wish to exercise your privacy rights, request a copy of your health information, request an amendment, request confidential communications, or submit a privacy complaint, please contact:

Modern Remedies Pharmacy LLC

Privacy Officer

Brooklyn, New York

Website: modernremediespharmacy.com

Email: info@modremedies.com

Telephone: (718) 252-2818

You may also request a paper copy of this notice.

24. HIPAA COMPLAINTS

You may also submit a complaint to the:

U.S. Department of Health and Human Services

Office for Civil Rights

You may obtain information about filing a HIPAA complaint through the HHS Office for Civil Rights website. You will not be retaliated against for filing a complaint.

25. ACKNOWLEDGMENT

By using our website or receiving pharmacy services, you acknowledge that you have been provided access to this Privacy Policy and Notice of Privacy Practices.

Receipt or acknowledgment of this notice does not constitute authorization for uses or disclosures of PHI that otherwise require a separate authorization under applicable law.

Modern Remedies Pharmacy LLC

Effective Date: September 7, 2026